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Package marked as delivered but not received

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Hello, I ordered a SHEIN package (N°6A21592538375) which is marked as being delivered on July 31, I went to check my mailbox the next day but I did not find any package. I decided to ask Colissimo who confirmed that the letter carrier had put the package in the mailbox, and as I did not receive it they directed me to the carrier. We suspect that someone is stealing the packages in our building thanks to a key that opens each mailbox, but we don't know who it is. What am I supposed to do because I did not receive this package?

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5 Answer(s)

user
Hi Bongo Hulda,

If someone stole it after the courier delivered it. The courier has no responsibility for it. You need to report it to the policeman to check.
user
Can you please verify my parcel because it said in the tracking app delivered but I don’t receive it AQ848264710cn
user
I order an item from China. I have been tracking it on both China Post main website, and Track718. Both show package delivered 11/5/23 at 10:10 PM. I have cameras covering my driveway and my front door, NO PACKAGE WAS DELIVERED. Could you please check with your courier and find out where my package is?
user
My parcel says delivered but it wasn't.. where is my parcel???
AS836448635CN
user
Please my package it's marked as delivered but I haven't received it

Can you please help to assist in tracking where is it.

My address 15 vunisinu off khalsa road suva, Fiji

Tracking number AS838016751CN

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