If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
How can you say the order arrived when we haven't received anything and no one has contacted us to pick up the package? The tracking information shows it arrived and we received it, which is a lie. We haven't received anything and haven't received any contact either!
I want my money back, as it appears from your actions that you are scammers. YYD2387037741US Scooter Order No. LWT00068640 Placed on Nov 25,2025
E-bike YYD2387167220US Order No. JJ200002418 Placed on Nov 25,2025
Hello. I also want to know where my order is. It says it was delivered, but I haven't received anything at all, and no one has called me. I've been waiting for it for so long and now you're telling me it's delivered, but you're not bringing me anything? Tracking number AT634272605CN
Package AQ019233792CN shows on tracking that it has been delivered, but I haven’t received it. Please could you provide proof of delivery/signature and details as to where it has been delivered?
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.