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It shows my package is delivered, but I haven’t received it

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I haven’t received my package it is shown as received

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1 Answer(s)

user
Hi Navpreet,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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