ITEM NOT RECEIVED - Tracking number ZA00008330501 - Q & A

ITEM NOT RECEIVED - Tracking number ZA00008330501

Asked by Biakousse Komlanvi | 5/16/2025 12:05:44 PM

Hello,
I can see they write the item was delivred but I receive nothing. Thanks for your assistance.

You may get the answer from the following articles:

Why can't I track my China Post package?

How do I track a package from China?

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 5/18/2025 7:15:02 PM Reply

Hi Biakousse Komlanvi,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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