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Item show delivered but not received

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Hello, i bought an item on aliexpress, tracking number is AT423554573CN.
It is shown "delivered" but i have received nothing.
Can you get some details on where the parcel is ?

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1 Answer(s)

user
Hi Florian,

We could only see it was delivered on July 8. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to and who signed for it. If the seller doesn't reply you, try to contact AliExpress to get refund in time.

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