Hi Dewi B Hughes,

We could only provide you with the tracking information. It's shipped by Qilida Supply Chain (齐力达供应链). Tracking information shows it was delivered on November 1. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.

Tracking Number: QLD000120381CN
Package Status: Successfully Signed for (33 days)
Country: China -> United Kingdom
QLD:
2025-11-01 10:54 Delivered Llanrwst LL26 0UU
2025-10-31 11:26 Out for Delivery Llanrwst LL26 0UU
2025-10-29 14:02 Arrival at Mail Processing Center Llanrwst LL26 0UU
2025-10-27 09:29 Customs clearance completed
2025-10-23 13:25 Customs clearanceisin progress
2025-10-20 08:12 DISTRIBUTION CENTER, Departed Regional Facility
2025-10-17 12:49 DISTRIBUTION CENTER, Arrived Regional Facility
2025-10-13 11:17 Departure【HK International Airport】
2025-10-11 12:34 Airlines receive【Hong Kong】
2025-10-08 09:05 ChinaThe goods are being cleared through customs【Customs Clearance】, international mail is in transit
2025-10-06 13:26 Handed over to the carrier for transportation【Hong Kong】
2025-10-04 08:42 China has left [Hong Kong Processing Center] and has been exported and shipped, and the express has left the processing center.
2025-10-01 12:17 Arrival in Hong Kong [Hong Kong Processing Center], express shipment arrives at the processing center
2025-09-29 18:13 Guangzhou, goods leave the operation center
2025-09-29 16:58 Guangzhou, arrive at the delivery point
2025-09-29 12:10 The electronic information of the goods has been received

Hi the supplier has not responded to my email. and it looks like their website is down. Who was the local carrier in the UK that delivered the parcel ?

My tracking number is QLD000493250CN it states delivered today the 9th December uk Scotland @2.17 pm it has not or given to neighbours my house has been occupied who is the carrier and POD

Hi Janet,

It's shipped by Qilida Supply Chain (齐力达供应链). If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.

Hi my order number is QLD000356996CN
It says it has been delivered but I work from home and nothing has been delivered. Could you please show me proof of delivery.

Thanks
Lei

my package said it was delivered but i never got it QLD000620052CN

I'm having the same problem as many of you. I ordered items from China to Thailand and haven't received them. The shipping status says they've been delivered. What's going on? And I don't know who delivered them to the address in Thailand. My orders are QLD000624810CN and QLD000642191CN.