item stucked over one month

Asked by andrea | 6/17/2020 5:20:03 AM

why my item is not more moving? I undestood that after delivering to air transport there is about one month of transit... but it was sended more than 40 days ago and it has still not left China.. the seller told me about 40 days of delivery time but my item is still stucked there! Is becoming URGENT could you clarify the situation?
thank you

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3 Answer(s)

Daisy 6/17/2020 7:24:10 AM

Hi andrea,

Packages usually takes about 30-60 days to be delivered affected by the coronavirus. You'd better wait for more days to get update. If you couldn't receive it in time, you can contact the seller to give you a solution in time.

andrea 6/17/2020 1:50:17 PM

thank you for your answer.
Starting from shipping date(10 may)should I wait MAX 2 two month,until 10 july, to get my package?
thank you

Daisy 6/19/2020 10:37:15 PM

Hi andrea,

Yes, you'd better wait to 10 july to see if there is any update showing it arrives.

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