Items say delivered but no sign of package.
Asked by Alisa |
0
Reference ZA00255653301 shows as being delivered but there is no sign of the delivery. I have also checked my doorbell camera and there is no evidence of anyone delivering the package. Please respond ASAP with details on where this was delivered.
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2 Answer(s)
Alisa
Reply
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That is not an acceptable response. As the delivery company you should easily see where it was delivered to and when. I have already contacted the seller with the missing delivery also. Please confirm further details regarding when the delivery took place and who signed for it.
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.