I've not received my parcel

Asked by John dunkley | 3/26/2025 5:49:39 AM

Hello I've not received my parcel yet its saying its been delivered but I've not had anything can you please check for me thanks

You may get the answer from the following articles:

Why can't I track my China Post package?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 3/26/2025 9:25:49 PM Reply

Hi John dunkley,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation about where it was dlivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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