Hello,
This package, ZC48431580799, seems to be lost or missing. Possibly at Customs, however US Customs will not answer questions so I'm turning here for answers as China Post is the shipper. What is the status? Is there anything needed from me?

Hello,
I have a package with tracking number ZC48431580799
It has been held at Los Angeles Airport since November 26, 2025. I contacted the seller of the package and they said that it is being held at customs. I also contacted US customs and they said to contact the shipper. So, I am now reaching out to you. Do you need anything from me in order for the shipment to proceed?
Thank you,
James

Here, I want bring in your notice that I received my package on 11-12-2020 in Agriculture University Peshawar, the tracking number of my package is CP379440835CN.
I got the package almost after one year and unluckily few things are missing from the package, one leather coat, one wool sweater and two T-shirts.
Here I want to submit my complaint for the missing things. Please take notice not only for me but for your reputation. Thanks