China Post: 86 10 11185 EMS: 86 10 11183

My order is saying delivered but i haven’t received it yet,

|

My order is saying it was delivered yesterday but i waited in all day and nothing came, can you tell me when it will be delivered? Thank you

You may get the answer from the following articles:

1 Answer(s)

user
Hi Sharon Miller,

If it was delivered and you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

items not received and shows its been delivered!!!!!! (3 replies)

How can you say the order arrived when we haven't received anything and no one has contacted us to pick up the package? The tracking information shows it arrived and we received it, which is a lie. We haven't received anything and haven't received any contact either!

I want my money back, as it appears from your actions that you are scammers.
YYD2387037741US Scooter
Order No. LWT00068640
Placed on Nov 25,2025


E-bike
YYD2387167220US
Order No. JJ200002418
Placed on Nov 25,2025

XY2387152044YQ

I haven't received the order (0 reply)

Good afternoon,
According to the tracking number, the order has been delivered, but I haven't received anything at the address indicated (Calle Lucas Mallada, 10, 1º Derecha, Madrid, 28037).
Is this an error in the application, or how can this problem be resolved?
Best regards, and thank you in advance.

It shows delivered, but I haven't received anything. (1 reply)

Hello. I also want to know where my order is. It says it was delivered, but I haven't received anything at all, and no one has called me. I've been waiting for it for so long and now you're telling me it's delivered, but you're not bringing me anything? Tracking number AT634272605CN

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!