My order not delivered

Asked by Shimoo | 8/19/2025 5:20:08 AM

My order from victoria secret is not delivered..but when i track it i read it's delivered..what can I do to found my order..i want to know what shipped company you delivered to it

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 8/31/2025 11:08:42 PM Reply

Hi Shimoo,

In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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I placed on order on June 26, 2020. The Order # is 99439. The tracking # is LY350226265CN. It says that it has been “delivered” and shows that it has been delivered to somewhere in New York.

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