My package didn't update

Asked by Leonardo Ribeiro | 6/26/2020 2:42:56 PM

My package's last update is on May, 8. It says that it was delivered to the air mail. It's been so long since the last update (more than 46 days) and I would like to know what happened with it. My order code is RV398487375CN

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3 Answer(s)

Daisy 6/27/2020 6:17:16 PM

Hi Leonardo Ribeiro,

It was delivered to air transport on May 8 and will leave China recently. You can not know the exact situation when it's in the middle locations. There will be further update when it arrives in Brazil. Please wait for more days to see. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

Angelina 10/16/2020 8:26:47 AM

Helo, my package LZ348846504CN has stucked and there is no update since 1 october . it said "arrival at destination" . may i know why ? n where is my package . thankyou

Daisy 10/18/2020 9:34:48 PM

Hi Angelina,

It didn't arrived in the airport of Indenesia but some other country to my experience, it takes more days to reach Indonesia. You'd better wait for more days to see.

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