My package has not been delivered

Asked by [email protected] | 9/15/2021 4:29:50 PM

Tracking # AQ522891245CN
My package has not been delivered and when I track it, the system says..."2021-09-10 16:17
Riverside, has been duly cast"
I do not know what this means and my package was never delivered.

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 9/16/2021 12:58:25 AM Reply

Hi,

It means it was delivered in Riverside on September 16. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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