My package said it was delivered yesterday and I never received it

Asked by Altagracia Castillo | 6/11/2026 7:46:16 PM

I checked my ring cameras and no deliveries has show. I want my refund back because it’s my package said it was delivered and it never came.

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 6/11/2026 9:13:41 PM Reply

Hi Altagracia Castillo,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courise to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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