My package says delivered but I don't have it.

Asked by Rose Rocca | 6/5/2025 3:11:17 PM

Hi
I tracked my package and it says delivered on 5 June but I have not received it.
Tracking number is
ZA00318542801
Please find my parcel.

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 6/6/2025 5:23:04 AM Reply

Hi Rose Rocca,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

cant find my package (0 reply)

tracking number AG125249701CN says it was delivered to processing place in my town but theres only canada post and they dont have it, it says it was dropped off there on a saturday and they dont get mail on weekends. i dont know where to find it

WHERE IS MY PACKAGE (1 reply)

MY PACKAGE HAS BEEN SAYING OUT FOR DELIVERY SINCE MAY 5TH AND HAS NOT BEEN DELIVERED I TALKED WITH POST OFFICE THEY DONT EVEN HAVE THE PACKAGE AND IS SAYING ITS NOT EVEN IN THE US . I DONT EVEN HAVE A ETA . WHERE IS MY PACKAGE ?

i did not order (3 replies)

i did not order i want it not
i dont get any mail or message
from which shop is this
Fef NO FK2111071545350440
i dont want pay for something what i dont need !)!!!

I dont know where my package is. (1 reply)

I have problems with my package (1 reply)

I dont know where my package is my tracking number is RV234421569CN (1 reply)

My package is circling around china (1 reply)

it says my parcel was delivered, but I didnt get it (2 replies)