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My package tracking shows package arrived in my town but it has not been deliver

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My package tracking (AT694256030CN) shows package arrived in my town but it has not been delivered for 17 days at this point. Please tell me where my package is being held in my town, St. John's, NL, Canada so that I can pick it up.
Than you.

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1 Answer(s)

user
Hi David,

It's not normal. It may be delayed or lost. In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check what happends to it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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