My tracking number is rk561051296cn its been stuck same track 2 months

Asked by | 3/23/2017 10:17:10 PM

My tracking number is rk561051296cn, it has said the same thing since feb 16th, exported direct, i just wa t to know if my package left china and if so when, that would be awsome dont mind waiting just want to know it is on the way even though im really sure its stolen or lost thank you for your help, have a lovely day

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1 Answer(s)

Sally 3/24/2017 5:35:30 PM

Hi jwilson,

"Exported Direct" means it has left China. The system couldn't show the tracking information when the parcel leaves China and on the way to the destination country. When it reaches the destination country, it could show the result. It's on the way. If you haven't received the parcel, you may contact the sender to check for the information or help you yo dial the China Post customer service hotline 11185 to learn more information.

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