I received a pair of glasses less than 12€ in the market and my order was 82€ clothes. Please refund my money back as soon as possible. I was waiting 1 month for this package and I didn't receive the correct one. I need also the refund of 23€ paid in Portugal customs.
I have tried to contact the shipper for a refund and because you show that the package was delivered, they will not process a refund. Can you provide proof of delivery?
If you couldn't receive it in time, you need to contact the seller to reflect the problem and get refund from the seller as soon as possible.