Never Received Package (Tracking no.: AS750200933CN)

Asked by Anna | 5/24/2023 7:08:42 PM

Per the tracking record it said the parcel has been delivered on 9 April 2023. However, we have never received the parcel and would you please advise if there's any delivery notice or any proof of delivery please? Thanks a lot.

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 5/24/2023 8:53:24 PM Reply

Hi Anna,

If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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