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No movement on package for 10 days

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No movement of package for 11 days (1 reply)

My package still has no movement for 11 days. Still waiting to for you to ship it. You had it since the 5th of Dec and no movement at all. Where is My package or refund me my money

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My tracking number# ZA00488922001. There no movement in serveral days. Can you check status.

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