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No status update on package for 17 days (UE834110231CN)

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I'm hoping to find out the status of my package. The package is coming from China and is suppose to get delivered to me here in the US. According to the tracking (UE834110231CN), the package arrived in the US on December 8th. The last update for the package was on Dec 9:

Departed by air
Shanghai Pudong, Shanghai Pudong

From that status, it sounds like the package is getting shipped back to China. I hope that's not the case, but there hasn't been any additional tracking updates for over 17 days. Please help. Thank you.

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1 Answer(s)

user
Hi wtam,

Yes, it has returned back to China and is stuck in Shanghai now. You need to contact the seller to reflect the problem and give you a solution as soon as possible.

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