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No update


I have 2 parcels LZ757757613CN and LZ757757613CN. I’m worried because there’s no movement or update in the tracking.

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10 Answer(s)


I have above two parcels dispatched from China on 18th March and still no update on ems website.

Parcel force UK say both parcels still not arrived in UK

Where are my parcels?
Hi Allan,

They are in the middle transit station now. It takes more days for them to reach Australia. You need to wait for more days to get update.

Hi Mr Geoffrey,

Yes, they are in transit and havn't arrived. You need to wait for more days to get update. Shipping is taking longer due to the pandemic. The delivery time for EMS packages couldn't be guaranteed now. It may be delayed.

Still no updates for my 2 parcels LZ752262346CN and LZ757757613CN. Last update was from the 26th of March. Hope you can provide an update already.
Hi Allan,

LZ752262346CN is stil stuck in Guangzhou now. You need to wait for more days to get update.

LZ757757613CN has update on April 13:
Number: LZ757757613CN
Package status: In transit
Country: China -> Australia
2021-04-13 07:57 The airline departs
2021-04-04 02:50 Transit in transit
2021-04-03 16:14 Airlines receive it
2021-03-29 03:59 Guangzhou City, has been handed over to the carrier transport
2021-03-29 02:37 Guangzhou City, Arrival at Guangzhou International Mail Exchange Station
2021-03-29 02:36 Guangzhou City, leave the Guangzhou International Mail Processing Center, the next stop ,Guangzhou International Mail Exchange Station
2021-03-28 10:43 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-03-27 21:57 Guangzhou City, leave the "Provincial International Dongshan Business Department", the next stop "Guangzhou International"
2021-03-27 20:46 Guangzhou City, "Provincial International Dongshan Business Department" has been received
Hi Daisy,

How long will I wait before I get an update for both of my parcel?
Hi Allan,

It usually takes about 30-60 days to reach Australia after airline start shipping. There will be update when they arrive. You'd better wait for more days to get update.
My package EB743216706CN has no updates for a month. It was shipped on April 16th. What can I do
Package was shipped 3/14/22. Have yet to see any new updates. Tracking LY996726511CN. Thank you.
hi my parcell AQ298846331CN is still travelling in china can u explain where it is and how long before it leaves china i ordered over a month keeps going to many airports and sorting centres but never head to UK please explain..
thank you

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