no update package after august 29th

Asked by Daisy | 9/11/2018 11:47:47 AM

Hi
My package seems to be stuck and I get no new info where it's at, tracking number is RY266737349CN
This is the last info I received, should I be worried? It's just make-up so nothing special.

-Guangzhou processing Center, has imported mutual seal (domestic warp)
2018-08-29 13:45
-Guangzhou, return, remark (non-conformity of security)
2018-08-29 09:26
-Guangzhou, import opened, notes (return)
2018-08-28 11:25
-Guangzhou, has been exported to open and dismantle
2018-08-27 11:27
-Delivered to airlines
2018-08-27 11:20
-Guangzhou Processing Center, arrival
2018-08-26 15:38
-Guangzhou processing Center, has been exported straight seal
2018-08-26 15:37
-Guangzhou, has been exported to open and dismantle
2018-08-26 14:28
-Delivered to airlines
2018-08-26 14:20
-Guangzhou Processing Center, arrival
2018-08-25 17:00
-Guangzhou processing Center, has been exported straight seal
2018-08-25 13:49
-Guangzhou, has been exported to open and dismantle

5 Answer(s)

Daisy 9/11/2018 7:06:07 PM

Hi,

It didn't pass the security check. So, it was on the way back to the seller now. Don't wait. Contact the seller to give you a solution or open a dispute to get money back.

Daisy 9/12/2018 1:47:46 AM

Can you check the next tracking number too? I think it has the same problem..
RY291695022CN

Pakeenathi 9/12/2018 4:30:26 AM

LZ643429354CN Tracking number where is my item when u coming order

Daisy 9/12/2018 7:42:54 PM

Hi Daisy,

RY291695022CN is okay now. It's still in domestic transit in China. You need to track it often to see if it will be returned back later.

Daisy 9/12/2018 7:47:54 PM

Hi Pakeenathi,

It's still in transit to Canada now. It should arrive recently.

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