Not delivered

Asked by Jessica | 5/4/2021 2:30:03 PM

My package shows refused but that's not true. I was home and Noone came. They probably tried delivering at another address.

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How long does it take to ship via China Post?

1 Answer(s)

Daisy | 5/9/2021 11:56:38 PM Reply

Hi Jessica,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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