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not delivered item. where is my parcel

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23 Feb 2023 14:00 Successfully delivered United States CHINA POST
18 Feb 2023 Out for delivery United States CHINA POST
11 Feb 2023 22:40 目的地转运【美国】United States CHINA POST
08 Feb 2023 23:17 Shipment arrived at sorting facility United States of America, local sorting centre CHINA POST
08 Feb 2023 22:14 Shipment arrived at sorting facility United States of America, local sorting centre CHINA POST
06 Feb 2023 22:01 快件离开处理中心 Hong Kong CHINA POST
05 Feb 2023 22:53 Shipment arrived at sorting facility Hong Kong CHINA POST
02 Feb 2023 19:40 目的地转运【深圳】Shenzhen CHINA POST
02 Feb 2023 19:32 Shipment arrived at sorting facility Shenzhen处理中心已收寄 CHINA POST
Tracking number AS812131088CN
Origin China
Destination United States
Tracked with couriers China Post
The report on your website shows that the package was delivered on February 23, 2023 to my place of residence. Much to my regret, this is not true. I didn't receive the parcel.
The question is where is my parcel now?
Tracking number AS812131088CN
Thanks

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1 Answer(s)

user
Hi Larysa Smith,

If you don't get it, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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