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Old non working watch and require repair and service

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Hi, I got a parcel where I sending old non working watch for repair and service. Is it possible to release so that it can be repaired and serviced? My parcel tracking number is RT190998262SG

3 Answer(s)

user
Hi Kaixel,

It's waiting for the recipient to submit declaration materials to the customs now. The receiver should have got the notice from the customs. You'd better also notice the receiver to do that.

Number: RT190998262SG
Package status: In transit
Country: Singapore -> China
Destination:
2025-10-27 15:34 Beijing 10010223, waiting for the recipient to submit declaration materials to the customs, [Beijing Wangjing International Customs Brokerage], Tel: 010-64743034/64566270
2025-10-27 13:43 Beijing 10010200, the email has left [Beijing International Exchange Bureau] and is being sent to the next stop.
2025-10-26 08:43 Beijing 10010200, retained by the Import and Exchange Bureau
2025-10-22 19:34 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
Origin:
2025-10-27 15:34 Held by Custom
2025-10-26 10:04 Present to Import Customs
2025-10-26 08:43 Hold item at office of exchange (Country: CN)
2025-10-26 08:43 Arrival at Processing Center (Country code: CN)
2025-10-26 08:43 Hold item at office of exchange (Country: CN)
2025-10-26 08:43 Arrival at Processing Center (Country code: CN)
2025-10-26 08:38 Arrival at Destination Post (Country: CN)
2025-10-22 19:34 Despatched to overseas (Country code: CN)
2025-10-22 18:19 Item received by SingPost
2025-10-21 15:36 Further processing in progress (POPStop Bukit Batok Central)
2025-10-21 13:54 Accepted at Collection Point - Location: POPStop Bukit Batok Central
user
I had ask the seller to called up custom and the custom was asking about whether did I enter china or not recently. If I did not enter china, then the custom is going to tax me. I am sending old broken watch and need to be service and repair in China. The address clearly written to the repair shop. Can you assist on this issue?
user
Hi Kaixel,

Sorry, we are only a tracking platform. You need to ask for the receiver's cooperation.

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