Customer service in English

Asked by Ariel | 4/3/2017 7:15:23 PM

I called 11185 and pressed 8 when it connected and did not get customer service in English. Is there another way to get some help with adding a room number to a package at the China post office? Can you talk to someone for me about this problem?

Room number that needs to be added to current delivery address: 306

Tracking number: CV047869103US

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3 Answer(s)

Hawa Abdulahi Mgoya 4/5/2017 1:43:15 AM

I Sent An item from uk to beijing to c 204 cheng xiang are
351100 on the 27/2/17 where is my item when i tracked said that is in beiging
Track number is

Flora 4/5/2017 2:58:03 AM

Hi Ariel,

Are you the sender or recipient? If you are in China, you'd better ask a Chinese people for help to call the number 11185. English service sometimes is hard to get.

Daisy 4/5/2017 3:02:44 AM

Hi Hawa Abdulahi Mgoya,

Your package has been in Fenghuangshan Post Branch which is located at No.1305 Wenxian West Road, Chengxiang District, Putian City, Fujian Province since March 8. It waits the recipient to pick up. You'd better contact the recipient to get it there.

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