Daisy 3/4/2020 8:47:13 AM

Hi ajay parmar,

You can ask question here.

kpolamuri 5/28/2020 2:56:46 AM

When will the shipping to India resume.

Cbrown214 7/8/2020 10:38:25 AM

LY254750728CN Where is this package? Last scan was on 5/24! No one knows where it is!

Danidogma 7/17/2020 9:12:57 PM

Hi, could you tell me if this order LX194326103CN is ok? It appears as "export cancelled". Could I do something in that case, or it's nothing to do with that?
Thanks

Daisy 7/18/2020 8:42:16 PM

Hi Danidogma,

It was returned back to the seller and the seller has got it on July 17. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: LX194326103CN
Package status: Alert
Country: China -> Spain
2020-07-17 12:33, Guangzhou City, returned to the recipient.
2020-07-17 12:01, Guangzhou City, "Provincial International Baiyun Business Department" arrangement delivery, delivery staff: Luo Zheng, tel: 18929548751, the Department of Investment: 020-36515496.
2020-07-16 08:50, Guangzhou City, leaving the Guangzhou International Center, the next stop ,Provincial International Baiyun Business Department
2020-07-15 15:16, Guangzhou, import customs release.
2020-07-12 10:35, Guangzhou City, "Guangzhou International Center" return, note: security return.
2020-07-12 09:36, Guangzhou City, "Guangzhou International Exchange Station" returned.
2020-07-11 10:50, Guangzhou, has been handed over to the airline transport.
2020-07-11 04:15, Guangzhou City, "Guangzhou International Center" has been exported to the direct seal.
2020-07-09 23:08, Guangzhou, Guangzhou International Center
2020-07-09 21:38, Guangzhou City, leaving the "Provincial International Huadi Bay Business Department", the next stop "Guangzhou International Center"
2020-07-09 21:23, Guangzhou City, "provincial international Huadi Bay Business Department" has received

alexandrosrx8 3/8/2021 6:02:37 AM

Hello.. A parcel had stuck at customs clearance. For months..

Please help me to go throw customs and deliver..

The tracking number is
CP300415434AE

Please contact me as soon as possible..

Thank you

Daisy 3/8/2021 6:31:23 PM

Hi alexandrosrx8,

It should be waiting for the seller to declare to the customs now. You'd better contact the seller to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

Danielle 4/14/2021 11:08:09 PM

I'm trying to get my package that has been in customs for a few days now. It says I need to pay tax and I'm not sure to who or where. My package is needed ASAP.

Daisy 4/15/2021 10:01:03 PM

Hi Danielle,

The receiver needs to contact the customs (call 12360) to check how to pay.