EMS slow service

Asked by Rhmuay | 2/27/2020 6:14:52 PM

When it should be? When my customer can get the package???

EMS deserve to make it fast. I know the situation of virus but this takes too long.

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5 Answer(s)

Daisy 2/27/2020 9:16:55 PM

Hi Rhmuay,

It's delayed due to the coronavirus situation in Korea and China. You can only wait now.

mj 5/28/2020 5:56:56 PM

apparently their warehouses are full, and their means of transport (planes, boats in some cases) are very, very limited. so ems are absolutely overwhelmed by the sheer amount of parcels they need to ship out, and do not know exactly how to deal properly with it. it is outrageous how slow this supposed "fast" service actually is. if you are lucky you might receive your parcels within a 3 month time-frame. so was i told... no joke

Nicky 7/30/2020 2:34:32 PM

I'm still waiting on a parcel 51 days now !!! Any idea when il recieve it EA478053333CN

Daisy 7/30/2020 8:22:51 PM

Hi Nicky,

It should be reached in early or middle August. Please wait for more days to get update.

Allen Pan 11/19/2020 7:39:07 PM


I have this package ship out on end of September, and there is no update since October 6th nor does it show any progress... can you look into this?

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