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Where is my package?

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AM553788946CN
I find the service very slow and especially abnormal that my package is still in the China region when it has been several days or even more than a week since I purchased this item. Could you please give me a follow-up and tell me when it should arrive? According to the Amazon website, where I bought my item, should I receive the item at the latest Today, which will probably not be the case because it is still in Shenzhen And only at the departure stage from this place… It doesn't make any sense.

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1 Answer(s)

user
Hi Kitkat,

According to the tracking information, AM553788946CN was delivered on November 18. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM553788946CN
Package status: Delivered
Country: China -> Canada
2024-11-18 12:27 CA, submitted
2024-11-15 18:04 CA, outbound delivery
2024-11-12 23:54 CA, the shipment is in transit within the country
2024-11-10 18:01 CA, destination country customs clearance completed [CA]
2024-11-08 04:41 CA, arrival
2024-11-05 23:41 Shenzhen, departure
2024-11-03 03:50 Shenzhen, carrier receiving
2024-10-31 18:42 Shenzhen, the shipment leaves the processing center [Shenzhen]
2024-10-29 10:46 Shenzhen, express shipment arrives at processing center [Shenzhen]
2024-10-29 06:37 Changsha, leaving the collection point [Changsha]
2024-10-28 11:09 Changsha City, China Post has received the mail

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