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Order is stuck in transit for over a week and no update received

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My order has been stuck in transit since the 7th November 2022 and have not received an update as to why this has happened. Is there anyway i can receive an update. All i have is an order number from the seller and a tracking number but my order can’t be found. Tracking Number: ZCEGB2022192881YQ

1 Answer(s)

Hi Light Star,

It's in UK now. You should get it recently.

Number: ZCEGB2022192881YQ
Package status: In transit
Country: China -> United Kingdom
2022-11-30 00:03 EMA EAST MIDLANDS-GBR, Arrived at DHL Sort Facility EAST MIDLANDS-GBR
2022-11-29 21:31 LHR LONDON-HEATHROW-GBR, Shipment has departed from a DHL, facility LONDON-HEATHROW-GBR
2022-11-29 16:53 LHR LONDON-HEATHROW-GBR, Processed at LONDON-HEATHROW-GBR
2022-11-29 14:29 LHR LONDON-HEATHROW-GBR, Shipment picked up
2022-11-26 09:05 LONDON, At destination country clearance start
2022-11-25 23:55 LONDON, Flight arrival[Local time]
2022-11-25 15:30 QINGDAO, Flight departure
2022-11-24 16:55 QINGDAO, The flight is scheduled to take off on 25 NOV
2022-11-24 16:10 QINGDAO, Customs clearance completed
2022-11-24 10:53 ZHENGZHOU HN CN, Arrived at Sort Facility
2022-11-24 10:10 QINGDAO, Arrived at sort facility
2022-11-24 08:53 XUCHANG HN CN, The package has been picked up in Xuchang
2022-11-24 08:32 XUCHANG-CHINA, ARRIVED AT SORT FACILITY
2022-11-24 05:34 ZHENGZHOU, Departed Facility in ZHENGZHOU

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