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Wish order stuck at "Arrive at Departure Transit Hub, None" for more than a week


I placed a Wish order on May 17th. That order had to be delivered by June 2nd. The delivery status bar kept rising, but the order status was still at "Arrive at Departure Transit Hub, None" (update from May 27th). I thought that the status bar was right and that the order status ceased to update, but unfortunately it is the other way around. On June 2nd the status bar was suddenly decreased and the last update is still at "Arrive at Departure Transit Hub, None". The arrival date got extended to June 17th. Could you please look what is going on with order LX144102978CN?

29 Answer(s)

Hi Nabil,

It's in transit to Netherlands now. It usually takes about 30-60 days to have update showing it arrives in Netherlands after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: LX144102978CN
Package status: In transit
Country: China -> Netherlands
2020-05-27 19:17, Shanghai, delivered to air transport
2020-05-25 02:21, Shanghai, leaving the International Mail Processing Center, the next stop ,Shanghai International Mail Exchange Station (via transfer)
2020-05-21 18:19, Shanghai, "International Mail Processing Center" has been exported directly sealed
2020-05-21 03:45, Shanghai, arrival at the International Mail Processing Center (via transfer)
2020-05-20 23:09, Ningbo City, leaving Ningbo Station, the next stop , International Mail Processing Center
2020-05-20 22:11, Ningbo City, arriving at Ningbo Station
2020-05-20 15:50, Ningbo City, leaving the International Transfer and Investment Department of Airport Road, the next stop , Ningbo Swap Bureau
2020-05-20 14:38, Ningbo City, "Airport Road International Solicitors" has received
My order has been stuck on transit hub since May 9 please help ! ..
Hello, I have not gotten a shipping update in a month now (and ordered 3 months ago) please where is my package
LN617816205CN My package is so late could u take a look for me
i order my package June 28th and now its saying i gotta wait till August 22nd n its stuck on Depart from departure Transit Hub and I need that package ASAP
How long will it take a package of wish to get from China to Canada?? How can I check my package it’s still on route
Hi NatG,

It takes about 30-60 days to reach Canada in normal. You can not know the exact situation when it's in the middle locations. There will be further update when it arrives in Canada. Please wait for more days to see. If you couldn't receive it within three months, you need to contact the seller to give you a solution in time.
My order is still stock in china hub transit since June 11 and my order was on June 7 but is July 28 and I haven't receive anything yet can you help please .
My package had been in the untied states for almost 3 weeks now I understand packages come from overseas and takes longer but don’t make any sense that I payed half as much shipping then I payed for my item and it’s takes over 3 months to ship it to me when it said when I ordered one date and then after I pay it’s a totally different arrival date how is it possible a package can take 3 weeks to deliver from anywhere in the world rather on something in the United States. This is two orders in one for me first and last from wish for 5 more dollars I coulda had my package in 3-5 days from amazon this was my mistake and I’m guessing the quality is gonna be junk as well have 30 days to return so it better go from the time it delivered as I’ve waited well over a month already! Don’t order from wish it’s not worth it
Tracking Number WI000801309285FPL.

My order says arrived at departure transit hub on July 30, 2020. There has been no update since. Could you please look into it and let me know if it's on the way or already left the departure transit hub.

Thank you
Hi Karan,

It's still at the departure transit hub now. It takes more days to leave. You'd better wait for more days to get update.
my statue of package says: "departed from transit hub" since 18th of July since then no news..
Hi Lembi316,

Shipping is taking longer due to the pandemic. Wait for more days to get update.
I ordered some things from wish that supposed to have been delivered four months ago can u pls help me check what's going on this is the tracking no - for only one of my package -5e9ce0a99a84d200f2a90d50
Hi Abigail,

5e9ce0a99a84d200f2a90d50 is not a right tracking number. You'd better contact the seller to ask for the right one.
Tracking number WI00170485719SH was created on 6/1/2020 when I placed my order. At first I got notification that I would receive my package by 6/15, then 7/1.
It's now 8/25/2020 and my package is still listed as "Arrive at Departure Transit Hub" on 6/15/2020 at 04:36:46.
It's been almost three months since I ordered my package. Where in tarnation is it?


Hi Norma,

It should be delayed due to some reason. If you don't want to wait for more days, you can contact the seller to give you a solution in time.
I’ve been looking for my item (UX294743645VN) since May and I’ve been getting the message that the tracking number has expired for months. And now I have another item that hasn’t moved for a week (LN286393316CN). This is ridiculous. Both are coming from wish and I can’t get a refund.
Hi Jaazyg,

UX294743645VN was sent from Vietnam and is still stuck in Vietnam now.

LN286393316CN was just sent on August 20. You need to wait for more days to receive it.
Number: LN286393316CN
Package status: In transit
Country: China -> United States
2020-08-21 11:09, Fuzhou City, has been handed over to the airline transport.
2020-08-21 08:48, Fuzhou City, leave Fuzhou International Mail Processing Center, the next stop , Fujian International Mail Exchange Station (by transfer)
2020-08-21 01:51, Fuzhou City, Fuzhou City International Mail Processing Center has been exported directly sealed.
2020-08-21 00:46, Fuzhou City, Arriving at Fuzhou International Mail Processing Center (transit)
2020-08-20 22:49, Putian City, leave the "Yutian City Post District Center", the next stop , Fuzhou City International Mail Processing Center
2020-08-20 20:44, Putian City, leave the International Longqiao Business Department of Putian, the next stop is Putian City
2020-08-20 20:39, Putian City, "Yutian International Longqiao Business Department" has been received
what does it mean when it says that the package is at "arrive at departure transit hub" like where is that?? Also it's been saying that since 4 days that normal. Could i get more information on my package. This is my order number 5f73d85c191262d7eec6d49e
Hi amazing_debs15,

What's the courier for 5f73d85c191262d7eec6d49e?
My order has been sitting in At “arrived at transit hub” it’s in the Carol Streams, USA. For a week now... please help me. It was supposed to be here today for a birthday but...

Hi Jonathan,

They are under procession in the US now. China Post couldn't deal with them when they are in the US. You need to wait for your local courier to deliver them to you.
I need help to get my order in time
My order stuck in "Arrive at Destination Transit Hub" and not moving anywhere from 2 January (it's more than 3 weeks).
can you help with tracking my orders
Thank you
Hi Jelena,

They are sent by SUNYOU Express. They arrived in Latvia on Jan.2. You need to contact the seller to ask if there is another tracking number to track them when they are in Latvia. If they couldn't be delivered in time, you need to let the seller give you a solution as soon as possible.
I ordered 2 packages on december 25,2020. The first one hasn’t moved since 12/29/20 says “departed from transit hub”. The tracking number for it is (UD341734208YP)
The next item hasn’t moved since 1/8/21 says it also “departed from transit hub”. The tracking number for it is (UD341996464YP). It’s been over a month since i’ve ordered it. I ordered different packages as well but i received them with no problem. Just looking for some help. If it’s possible
My package has been stuck since the beginning of September. Tracking number is UU233887408CN. When can I expect to get this package?
when does a item leave transit hub my tracking number is WI004158776745FPL i am getting tried of waiting but i will wait alittle bit longer please helo me our

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