Order not delivered

Asked by Yaqiana Robinson | 5/15/2023 6:20:28 AM

I sorry for this but I have yet to receive my order. I just tracked it and it is starting that it arrived or delivered 11 days ago. I have not received it at my house. When I track it states York,SC but the actual address is not showing. But it does show on Charlotte Highway but where to find it is unknown to me.

Is it anyway I can get the delivery location to or get my order reshipped?

Looking forward to hearing from you, with a solution.

YaQiana Robinson

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1 Answer(s)

Daisy | 5/15/2023 8:53:17 PM Reply

Hi Yaqiana Robinson,

If you don't get it, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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