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Package at Zhengzhou exchange station "returned"

Asked by Jwong | 3/23/2020 12:14:27 PM

When I tried looking up tracking via 17track website, it said it was "returned," does that mean it is going to be returned to seller? Why does would that happen?

3 Answer(s)

Daisy 3/23/2020 10:31:32 PM

Hi Jwong,

It will not be rturned to the seller according to the latest tracking information. It will be checked again and send. You'd better track it in the following days to see if it could be left China.

Nicola 11/20/2020 5:04:17 AM

I bought a product from China to Italy, but the shipment is returning to Zhengzhou. why? when will i receive the package approximately? the tracking number is LZ445933737CN. Thanks.

Daisy 11/20/2020 5:57:46 AM

Hi Nicola,

According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.

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