Package delay

Asked by Soporia | 6/2/2020 1:06:23 PM

It’s been about a month and the updates on my package are delayed by probably a week everytime it updates , can someone please tell me where my package is exactly and how long will it take to get to my address ?

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5 Answer(s)

Daisy 6/4/2020 8:07:10 PM

Hi Soporia,

Please provide the tracking number in order to check it for you.

Soporia 6/4/2020 8:57:53 PM

It says that my package is now in the customs clearance process . how long does that normally take ? because i ordered these shoes on May 9th and it is currently june 5th. I understand that i ordered it from China and delays due to Covid , however the customer service has been honestly terrible . I tried to contact China post via phone and obviously i did not know what was being said because i speak English and the representative on the phone did not .

Daisy 6/6/2020 6:31:28 AM

Hi Soporia,

It could be released by the customs in a week in normal.

jnsieff 6/8/2020 5:25:43 AM

Where is my package LP00173894883723? It has not been updated since 5/18

Daisy 6/8/2020 10:12:40 PM

Hi jnsieff,

It's still at 4PX's the warehouse now.

Number: LP00173894883723
Package status: In transit
Country: China -> United States
2020-05-14 08:44, Shenzhen,China, Depart from facility to service provider.
2020-05-13 20:31, Shenzhen,China, 4PX picked up shipment.
2020-05-13 20:31, Shenzhen,China, Shipment arrived at facility and measured.

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