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Package "delivered" but i don't receive it. Where is it?


I order something with amazon : AQ660582698CN (whitch have already 10 days late), and today i see that it's delivred but it's not on my mailbox, i don't have any paper or something to tells me that i have to go to the post office. So where is m'y package ? Because it's not here !
I wasn't home today, and it's writing that is "delivred by hand", but whitch hands ? Not mine. Can you please check this out and tell me where is m'y purchase and really send it to me please.

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1 Answer(s)

Hi Svetlana Bodart,

According to the tracking information, AQ660582698CN was delivered on Feb.16. If you don't get it, you need to contact the seller to ask for the new tracking number in France. Then, you need to use the number to check with France Post. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AQ660582698CN
Package status: Delivered (26 Days)
Country: China -> France
2023-02-16 16:16 France, it's done
2023-02-16 08:15 France, outbound delivery
2023-01-30 12:00 In France, mail is in transit within the country
2023-01-28 15:17 France, Mail import customs clearance completed【France】
2023-01-27 18:30 France, Arrival France France
2023-01-27 13:04 Shenzhen, has left Hong Kong
2023-01-22 19:03 Shenzhen, mail leaves the commercial processing center
2023-01-22 17:03 Shenzhen, mail arrives at commercial processing centers
2023-01-22 12:10 Shenzhen, mail in domestic transit
2023-01-22 11:56 Shenzhen processing center has received and sent, arrived at Shenzhen processing center Shenzhen processing center has received and sent

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