Package delivered, never received

Asked by Sandra | 6/10/2021 1:40:49 AM

Says that package was delivered - AS300961491CN however, never received. Also cannot be tracked on the USPS, why? What is the ETA until I receive it?

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 6/10/2021 5:10:16 AM Reply

Hi Sandra,

It may be delivered to some other place. You need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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