China Post: 86 10 11185 EMS: 86 10 11183

Package has not arrived


I ordered a book to be delivered to me in Hangzhou from the UK, but it has not arrived after five weeks. Is there any way I can check on its progress?

Thank you.

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3 Answer(s)

Hi Ivan Stacy,

Do you have the tracking number for the package? It's hard to know where it is without knowing the tracking code.
Hello Daisy,

further to my previous question about my package that has not arrived in Hangzhou, I'm afraid I don't have a tracking number. Is there any other information (e.g. my address) that could help us to locate it?

Thanks and regards,

Hi Ivan,

You can call China Post service number +86 10 11183 (then 8 for English service) to check it.

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