Package hasn’t moved for weeks

Asked by Tristen davis | 7/14/2020 2:17:17 PM

Ordered a package on June 18 and it’s been stuck in wuhan China. CHINA, WUHAN, Processed Through Facility -> Your item has been processed through a facility in WUHAN, CHINA on June 26, 2020 at 9:42 am. This is all I’ve gotten since then it’s now July 14. Has it left China or is it still there?
LY316589702CN Here’s the tracking number

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1 Answer(s)

Daisy 7/15/2020 8:55:02 PM

Hi Tristen davis,

It didn't pass the customs check and is back to Xiangyang city where the seller is located on June 27. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: LY316589702CN
Package status: In transit
Country: China -> United States
2020-06-27 13:55, Puyang City, to reach the "Yuyang Post District Central Bureau Mail Processing Center"
2020-06-27 09:15, Wuhan City, leave the Hubei International Business Branch International Mail Processing Center, the next stop ,Yuyang Post District Central Bureau Mail Processing Center( via transfer)
2020-06-26 14:09, Wuhan City, Import Customs Release
2020-06-25 23:13, Wuhan City, arrived at the Hubei International Business Branch International Mail Processing Center (via transfer)
2020-06-25 18:35, Puyang City, leave the "Yuyang Post District Central Bureau Mail Processing Center" and next stop ,Hubei International Business Branch International Mail Processing Center
2020-06-24 18:01, Puyang City, to reach the "Yuyang Post District Central Bureau Mail Processing Center"
2020-06-24 17:55, Puyang City, leave the "Yuyang City, Hubei Province, the delivery business center business department" and the next stop ,Yuyang Post District Central Bureau Mail Processing Center
2020-06-20 13:43, Puyang City, "Fuyang City, Hubei Province, the delivery business unit center business department" has received

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