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Package hasn't updated since leaving a facility 2 weeks ago



My package currently says that it left a New Jersey facility on February 28th. I haven't gotten any update since then. Doesn't even say it's delayed or missing.

I understand Covid stuff can make stuff slower, but why would this kind of thing happen where it leaves and then is just not moving? The journey from there to this facility has been smooth, and it should be at most 2 days from my house, but it's been over 2 weeks.

2 Answer(s)

Hi SomethingNew,

You'd better contact USPS to check it for you. It's delivered by USPS after it arrives in the US. If they couldn't check it for you, contact the seller to reflect the problem and give you a solution in time.

Hi Daisy, I've tried before to contact USPS. Unfortunately, although every other tracking service says it's in NJ, USPS says they don't have the package yet.
I've tried calling USPS and informing them of this, but they said that they can't do anything about it until they have it. What should I do?

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