Package Location

Asked by Andrew102014 | 8/3/2020 6:30:25 PM

Hello,
My package has not updated in nearly a month. Could you tell me if my package has left China?
LY337183490CN

Track Your Package

3 Answer(s)

Daisy 8/3/2020 9:57:34 PM

Hi Andrew102014,

No, it's still stuck in China now. The time for it to move again depends on the processing time of China Post. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

chenxiansheng 8/19/2020 6:50:45 PM

My package has not updated in nearly a month. Could you tell me if my package has left China?Do you have the latest logistics information?
LS394918764CN

Daisy 8/21/2020 3:23:19 AM

Hi chenxiansheng,

There is no tracking information for it at present. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. The tracking number is wrong.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason.

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