Package marked as delivered but is not.

Asked by MathewMarjapuu | 5/18/2023 3:44:34 PM

I logged on this morning to check on my delivery and discovered it was marked as delivered, ready for pickup. I don't know what to do next, the parcel was supposed to be delivered to me at 12 Davidson Street Oakey Queensland 4401. The update of the tracking details tells me nothing. If I'm ment to pick it up, where from? If the courier is ment to pick it up, have they already. Please help me.
Thankyou
King regards Mathew Marjapuu

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1 Answer(s)

Daisy | 5/18/2023 7:47:06 PM Reply

Hi MathewMarjapuu,

If It shows delivered or waiting yo to pick up, you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post for details. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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