China Post: 86 10 11185 EMS: 86 10 11183

Package marked delivered, it wasn’t?

|

I ordered some hard-to-find surf apparel from a questionable website based in China (because they had it in stock and offered PayPal) and I was encouraged when the seller reached out right away to tell me they would ship in a couple of days and provide me a tracking number. True to their word, the package did ship and they sent tracking info. I’ve never used China Post before so have no prior experience but it definitely is different from what I’m used to. My package appears to have made it to the USA weeks ago but it recently marked “delivered” with numerous timestamps and on multiple dates- I never received it. I called my local USPS because I thought that maybe the package had been transferred to a US carrier. USPS has no record of that tracking number in their system. None of the tracking services indicated which state or address the package was delivered in/to. I figured since I used PayPal there would be a low chance of an address mix-up. I’m wondering if I need to file a PayPal dispute if I want to see my money again, but I don’t want to jump the gun. I’m awaiting a reply from the seller, but in the meantime if anyone can help me figure out what exactly is going on with my package I would be very grateful. The tracking # is: AS411818865CN. Thank you!

You may get the answer from the following articles:

1 Answer(s)

user
Hi Meva0827,

It's not delivered to your address. It should be delivered by USPS but it's not. You need to contact the seller to refund you. If the seller doesn't reply you, you need to file a dispute on PayPal to get your money back.

Related Questions

Package says delivered but not arrived (0 reply)

My package was marked as delivered on the 17the of june. I was all day at home and nobody delivered a package at my address. I ask my neighbors and also didn’t receive a package. My trackingnumber is LV782863976CN
I contacted the seller and he wasn’t helpful. Hopefully someone can help me with this matter.

Thank you very much

Package says Delivered, but wasn't Delivered. (1 reply)

Its all stated in the title. My package was marked as "Delivered" today, and I didn't receive a package.

Package marked as delivered (1 reply)

This month of May I have 2 packages marked as delivered and I never seen my packages at my house .

My 1st package AG297315425CN was "delivered " on May 9th 10 am , so looking at the video nobody made any delivered at that time on my house ,my mail was delivered around 1:30 ! 


So now the 2nd package AG075196164CN , this one it is even worst, it says it was "delivered" on May 29th monday , memorial day weekend , as far as I know USPS didn't work yesterday but my package was marked as delivered at 9:10 am , but I track my shipment at 7am !!!! 

My address is 31 CORNELL PLACE MANALAPAN .

Please can you take a look at this .


Appreciate you taking your time for this matter .


Thank you very much ,


Rafael de Oliveira.

Answer This Question

Thank you!Your answer has been posted successfully!