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Package not delivered

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Delivery claims package was delivered at 5:30pm on March 16. Security checked cameras. NO DELIVERY MADE!
Where is my package?

1 Answer(s)

Hi Joan,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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