Package not delivered

Asked by ben | 3/31/2020 8:28:22 AM

My package ZC010267955IT from Italy to Shanghai hasn't been delivered yet. It was supposed to be delivered before the 14th of March 2020. No invoice left at my office, no local posts knows where it is and the tracking number doesn't bring anything up. It shows to be in China without providing the specific location. Is a very important document needed ASAP, where is the dispatching center and/or customs?? No one seems to know the actual address, I need to go there in person and get this package immediately!! Where is the address??

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5 Answer(s)

Daisy 3/31/2020 9:14:51 PM

Hi ben,

You'd better wait for more days to get its location. It's not got by China Post now.

Fly 5/8/2020 3:21:11 PM

Hi, I'm still waiting for my package (UJ188494646CN) that I ordered in March. It have only few updates from few days in March and nothing more. Please check what is happening, I know some will be late because of global situation, but I'm not getting any info where it is right now..

Daisy 5/9/2020 6:09:56 AM

Hi Fly,

It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after March 13. It usually takes about 40-60 days to be delivered. If you couldn't get it in time, contact the seller to give you a solution.

tuckerjo125 10/20/2020 1:34:58 AM

I ordered a package back in July 2020, it’s nearly 3 months now and my package is no where to be found. It was never delivered. I have contacted seller but they never replied. Tracking:
Please help.

Daisy 10/20/2020 5:42:39 AM

Hi tuckerjo125,

It has been stuck at the US second processing center since August 11. To my experience, if it couldn't be delivered within ten days after it's there, it will be returned back or still stuck there. This may be caused due to the address problem. You'd better contact the seller to reflect the problem and get a solution as soon as possible.

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