package NOT delivered but your system says yes

Asked by Petr Bek | 5/2/2025 1:24:26 AM

Dear Sir or Madam
Your tracking app says the consignment WUYOU0322300303 has been delivered to Prague, 15300 on 29 April, but it HAS NOT.
I have contacted local Czech Post and they do not have any package of this number or on my name in the system since 1 April.
Where is the package please? Which delivery company have you left it with in the Czech Republic? Has it been given a new number?
Thank you for your answer and help.
Regards,
Petr Bek

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