Package not delivered to shipping address

Asked by Charly Bones | 7/9/2025 8:28:58 PM

Where is my package?

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How do I track a package from China?

1 Answer(s)

Daisy | 7/9/2025 8:31:54 PM Reply

Hi Charly Bones,

If it's not delivered to you address, try to contact the seller to check it for you. If he doesn't reply, it may be a scam. We have found many sellers use china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud to get refund asap.

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