Package not received - tracking broken (in germany) - Q & A

Package not received - tracking broken (in germany)

Asked by Steffen Hoffmann | 11/1/2021 10:55:21 AM

Hi - please help:
AS726650268CN
Didnt receive my package and cannot locate it. Tracking is broken in Germany. Could you tell me where the package is and how i could receive it?

Thanks in advance,

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 11/3/2021 1:20:24 AM Reply

Hi Steffen Hoffmann,

According to the tracking information, AS726650268CN was delivered on October 8. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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