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Package not received after 1 month

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I have a tracking number for an order I placed online. It says Los Angeles, the shipment has arrived, waiting for the customer to pick it up and then it says delivered to UNITED STATES. It was never delivered to my address. Where is the pick up location in Los Angeles, CA? I see many other questions regarding the same concerns of Non-Delivery. Tracking number AG122362640CN

You may get the answer from the following articles:

Why can't I track my China Post package?
Why is my package stuck in transit for so long?
Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

user
Hi Mr. Lopez,

According to the tracking information, AG122362640CN was delivered on March 6. If you don't get it, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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