Package over 30 days

Asked by danusa | 5/4/2020 8:02:19 PM

Hello,
My package was shipped in March and hasn't arrived. When I track, I keep seeing "Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece."
I need to know if it will arrive at all to request a refund from the seller.

EA522854027CN

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 5/5/2020 3:47:52 AM Reply

Hi danusa,

It was delivered to air transport on March 29 and takes about 7-10 days to leave China. You can not know the exact situation when it's in the middle locations. It usually takes about another 15-40 days (after it left China) to reach and there will be further update when it arrives. Please wait for more days to see. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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